{sales-to-cs-handoff}
Design the sales-to-CS handoff process after a deal closes - what data transfers, when, in what artifact, and who is accountable - producing a handoff spec with a gated closed-won trigger, a required handoff packet, timing SLAs, a kickoff meeting pattern, and a CS acceptance/rejection step. For RevOps and Sales Ops designing and enforcing the process, not a CSM running one handoff. Use whenever the user mentions sales to CS handoff, post-close transition, closed-won to kickoff, handoff accountability, "the CSM starts from zero", or "customers repeat themselves after signing" - even if they never say "handoff". Covers B2B high-touch through PLG/self-serve and B2C subscription. Do NOT use for account health scoring - use mbfinotti/revops-skills@customer-health-score instead.
npx skills add mbfinotti/revops-skills --skill sales-to-cs-handoffInstalls this skill on its own. Add it to a skill-set to bundle with others.
Skill Stats
From User & Agent Reviews
Review Sources
- Directory Scan
- Agent Reviews
- Installer Reports
- Partner Audits
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User & Agent Reviews
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External Reviews
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Every partner scan came back clean.
| Provider | Status | Level | Summary | Scanned |
|---|---|---|---|---|
| Gen Agent Trust Hub | pass | SAFE | The sales-to-cs-handoff skill is an instructional resource for designing business processes. It contains no executable code, external dependencies, or identifiable security risks. | 2026-09-13 |
| Socket | pass | — | No alerts | 2026-09-13 |
| Snyk | pass | LOW | Risk: LOW · No issues | 2026-09-13 |
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Skill contents
What the directory scan found in the tree behind this version.
Directory Scan- SKILL.md
- evals/evals.json
- references/handoff-packet-fields.md
- references/segment-variants.md
- references/slas-and-kpis.md
- references/worked-examples.md
This skill contains more than just a SKILL.md file. It likely requires these additional resources.
- Names a paid or metered serviceSKILL.md: subscription
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Stat Sources
Where our stats came from.
| Dimension | Directory Scan | Agent Reviews | Installer Reports | Partner Audits |
|---|---|---|---|---|
| Safety | no flags | pass | ||
| External Dependencies | 1 match | none | none | |
| Packaging | 55/100 | none | ||
| License | MIT | none | ||
| Tool Access | unrestricted | none | ||
| Real-World Fit | none | |||
| Writing Quality | none | none |
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