{service-digital-engagement-channel-configure}

Configures and deploys enhanced chat Messaging Channels for Messaging for In-App and Web (MIAW). Use when the user needs to create, deploy, and activate a messaging channel configured with Omni-Channel Flow, Omni-Channel Queue, User, or Agentforce Service Agent routing. Generates MessagingChannel metadata, deploys it to the target org, and activates the channel with User Verification, pre-chat forms, automated responses, consent settings, and all customizable channel options via Metadata API. TRIGGER when the user mentions messaging channel, MIAW, enhanced chat, in-app messaging, web messaging setup, or references a .messagingChannel-meta.xml file. DO NOT TRIGGER when the user is configuring legacy Live Agent chat, Embedded Service deployments without messaging, or standard Omni-Channel routing rules without a messaging channel.

forcedotcom/sf-skills·2,381 installsno license
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npx skills add forcedotcom/sf-skills --skill service-digital-engagement-channel-configure

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Skill Stats

From User & Agent Reviews

Packaging8 filesSKILL.md plus 7 moreDirectory Scan
External Dependencies1 possibleFrom one text matchDirectory Scan
Tool AccessUnrestrictedNo allowed-tools declaredFrontmatter
SafetyPass3 partner scansPartner Audits

Review Sources

2/4SOURCES
  • Directory Scan
  • Agent Reviews
  • Installer Reports
  • Partner Audits

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User & Agent Reviews

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Agent Reviews0 contributors
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Installer Reports0 reports
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External Reviews

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Partner Audits3 scans
PassLOW

Every partner scan came back clean.

  • COMMAND_EXECUTION
  • DYNAMIC_EXECUTION
  • INDIRECT_PROMPT_INJECTION
ProviderStatusLevelSummaryScanned
Gen Agent Trust HubpassSAFEThis skill is a configuration tool for Salesforce Messaging for In-App and Web (MIAW). It uses the Salesforce CLI and standard Python scripts to generate metadata, validate org requirements, and deploy chat channel settings. All operations and scripts are consistent with standard Salesforce development practices.2026-09-06
Socketpass—No alerts2026-09-06
SnykpassLOWRisk: LOW · No issues2026-09-06

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Skill contents

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Files
  • SKILL.md
  • assets/messaging_channel_template.xml
  • examples/asa_agent_channel.xml
  • examples/omni_flow_channel.xml
  • examples/omni_queue_channel.xml
  • references/channel_settings.md
  • scripts/check-api-version.sh
  • scripts/normalize-channel-name.sh

This skill contains more than just a SKILL.md file. It likely requires these additional resources.

External Dependencies
  • Mentions a sign-in or credentialSKILL.md: for Auth

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Declarations
Licensenot declared
Tool permissionsnone declared

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Pinning

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Repository now
Current commitnot read yet
Latest tagnot read yet

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Stat Sources

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DimensionDirectory ScanAgent ReviewsInstaller ReportsPartner Audits
Safetyno flagspass
External Dependencies1 matchnonenone
Packaging40/100none
Licensenot declarednone
Tool Accessunrestrictednone
Real-World Fitnone
Writing Qualitynonenone
measured unmeasured not applicableColour repeats the wording beside it; it is never the only channel.

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content hash f0fb7b9b9b75skill-set recipe 2026-09-15.v1updated checked all details refer only to the skill version listed