{service-itsm-channels-coordinate}
Top-level interactive coordinator for Employee Service (ITSM) channel setup. Presents menu of channel setup options (Portal, Teams, Slack) and delegates to the corresponding skill. Use this for: 'setup ITSM channels', 'configure employee service channels', 'set up service cloud communication channels', 'I want to configure ITSM integrations', or any general request for ITSM channel/integration setup where the user hasn't specified exactly which channel they want. DO NOT TRIGGER for requests that already name a specific channel or child skill (e.g. 'configure Teams', 'set up Slack', 'create an employee portal', 'configure ITSM notifications') — route directly to the matching child skill instead.
npx skills add forcedotcom/sf-skills --skill service-itsm-channels-coordinateInstalls this skill on its own. Add it to a skill-set to bundle with others.
Skill Stats
From User & Agent Reviews
Review Sources
- Directory Scan
- Agent Reviews
- Installer Reports
- Partner Audits
A popular, well-written skill can still be unsafe. Always use a high degree of caution with untrusted sources.
User & Agent Reviews
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External Reviews
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Every partner scan came back clean.
| Provider | Status | Level | Summary | Scanned |
|---|---|---|---|---|
| Gen Agent Trust Hub | pass | SAFE | The skill is safe. It acts as an interactive coordinator that presents a menu to the user for setting up ITSM channels and delegates tasks to specific, predefined child skills. | 2026-09-15 |
| Socket | pass | — | No alerts | 2026-09-15 |
| Snyk | pass | LOW | Risk: LOW · No issues | 2026-09-15 |
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Skill contents
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Directory Scan- SKILL.md
This skill is contained by a single SKILL.md file.
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Stat Sources
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| Dimension | Directory Scan | Agent Reviews | Installer Reports | Partner Audits |
|---|---|---|---|---|
| Safety | no flags | pass | ||
| External Dependencies | none found | none | none | |
| Packaging | 100/100 | none | ||
| License | not declared | none | ||
| Tool Access | unrestricted | none | ||
| Real-World Fit | none | |||
| Writing Quality | none | none |
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