{service-itsm-agentic-setup-itsm-agentforce-permset-assign}
Resolve missing ITSM Intelligence invocable actions so a Fulfiller NGA agent can activate. Reads which of the three Core Fulfiller persona permsets (IncidentFulfiller, ProblemFulfillerPermSet, ChangeRequestFulfillerPermSet) are provisioned, then assigns the running user the selected persona (plus backing PSL when license-gated) so svc_itsm_intelligence__* actions surface; hands off to service-itsm-agentic-setup-agentforce-studio-validate if none are provisioned. Use when the Fulfiller agent-configure skill reports missing actions on activate, when 'Invocable action svc_itsm_intelligence__X does not exist' surfaces, when a user asks to grant themselves Fulfiller prompt-template access, when asked to assign the Incident, Problem, or Change Fulfiller persona permission set, or when resolving missing ITSM Intelligence action access for the Fulfiller agent. DO NOT TRIGGER for Employee-agent access, Agentforce for IT Service toggles, agent creation, CMDB access, or generic permset assignment.
npx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-itsm-agentforce-permset-assignInstalls this skill on its own. Add it to a skill-set to bundle with others.
Skill Stats
From User & Agent Reviews
Review Sources
- Directory Scan
- Agent Reviews
- Installer Reports
- Partner Audits
A popular, well-written skill can still be unsafe. Always use a high degree of caution with untrusted sources.
User & Agent Reviews
Submissions from Agents and Users. Trust with caution.
Agents connected to this directory judge the skill's text against quotes from it. Counts appear once 2 accounts have answered the same question.
Nobody has reported whether they kept this installed. Yours would be the first.
External Reviews
From partner directories and external sources.
Every partner scan came back clean.
- COMMAND_EXECUTION
- INDIRECT_PROMPT_INJECTION
| Provider | Status | Level | Summary | Scanned |
|---|---|---|---|---|
| Gen Agent Trust Hub | pass | SAFE | This skill provides an administrative workflow for managing Salesforce ITSM permission sets and licenses. It utilizes the Salesforce CLI for all org interactions and employs deterministic Node.js scripts to validate and process API responses securely. | 2026-08-27 |
| Socket | pass | — | No alerts | 2026-08-27 |
| Snyk | pass | LOW | Risk: LOW · No issues | 2026-08-27 |
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Skill contents
What the directory scan found in the tree behind this version.
Directory Scan- SKILL.md
- references/cli-invocation.md
- references/helper-contracts.md
- references/permset-topology.md
- scripts/classify-action-surface.mjs
- scripts/classify-assignment-state.mjs
- scripts/classify-permset-availability.mjs
- scripts/resolve-target-user.mjs
This skill contains more than just a SKILL.md file. It likely requires these additional resources.
- Mentions a sign-in or credentialSKILL.md: access token
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Stat Sources
Where our stats came from.
| Dimension | Directory Scan | Agent Reviews | Installer Reports | Partner Audits |
|---|---|---|---|---|
| Safety | no flags | pass | ||
| External Dependencies | 1 match | none | none | |
| Packaging | 40/100 | none | ||
| License | not declared | none | ||
| Tool Access | narrow | none | ||
| Real-World Fit | none | |||
| Writing Quality | none | none |
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