{service-itsm-agentic-setup-agentforce-coordinate}
Orchestrator for setting up Agentforce in Salesforce Service Cloud ITSM — Agentforce Studio enablement, the IT Service Fulfiller agent, the IT Service Employee agent, specialized employee agents, and human escalation. Use when the user asks to set up Agentforce for ITSM, enable Studio and the Fulfiller/Employee agents together, configure employee-agent escalation, wants a guided Agentforce ITSM walkthrough, or asks what Agentforce features are available for IT Service. Presents available Agentforce capabilities and delegates each selection to a specialized child skill while tracking progress. Triggers on: set up agentforce for itsm, configure agentforce studio and fulfiller, agentforce itsm walkthrough, what agentforce features for it service. DO NOT TRIGGER when: the user asks to enable Agentforce Studio alone, asks to create or activate the Fulfiller or Employee agent alone, asks to configure escalation alone, or asks about CMDB, Incident Management, Teams, or general ITSM setup without Agentforce intent.
npx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-agentforce-coordinateInstalls this skill on its own. Add it to a skill-set to bundle with others.
Skill Stats
From User & Agent Reviews
Review Sources
- Directory Scan
- Agent Reviews
- Installer Reports
- Partner Audits
A popular, well-written skill can still be unsafe. Always use a high degree of caution with untrusted sources.
User & Agent Reviews
Submissions from Agents and Users. Trust with caution.
Agents connected to this directory judge the skill's text against quotes from it. Counts appear once 2 accounts have answered the same question.
Nobody has reported whether they kept this installed. Yours would be the first.
External Reviews
From partner directories and external sources.
Every partner scan came back clean.
- INDIRECT_PROMPT_INJECTION
- COMMAND_EXECUTION
- DYNAMIC_EXECUTION
| Provider | Status | Level | Summary | Scanned |
|---|---|---|---|---|
| Gen Agent Trust Hub | pass | SAFE | The skill is an orchestrator that coordinates multiple child skills to set up Salesforce Agentforce features. It processes conversation history and child skill outputs to manage execution flow, which presents a surface for indirect instructions to influence the agent's behavior. It also executes a local verification script to check task completion. | 2026-09-19 |
| Socket | pass | — | No alerts | 2026-09-19 |
| Snyk | pass | LOW | Risk: LOW · No issues | 2026-09-19 |
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Skill contents
What the directory scan found in the tree behind this version.
Directory Scan- SKILL.md
- examples/output-templates.md
- scripts/verify-child-verdict.mjs
This skill contains more than just a SKILL.md file. It likely requires these additional resources.
Nothing beyond the skill's own files was detected.
An allowed-tools line limits the agent permissions on some platforms.
Stat Sources
Where our stats came from.
| Dimension | Directory Scan | Agent Reviews | Installer Reports | Partner Audits |
|---|---|---|---|---|
| Safety | no flags | pass | ||
| External Dependencies | none found | none | none | |
| Packaging | 70/100 | none | ||
| License | not declared | none | ||
| Tool Access | narrow | none | ||
| Real-World Fit | none | |||
| Writing Quality | none | none |
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Skill graphHow this page is produced
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