{service-itsm-teams-itservice-configure}
Configure the "Set Up Salesforce IT Service" checklist for Microsoft Teams Employee Service (ITSM) — the employee side, covering app enablement, marketplace install guidance, user access assignment, and Digital Experience Site selection. Use this for: 'turn on Salesforce IT Service', 'set up IT Service on Teams', 'assign Teams for Employee permission set', 'give employees access to Teams for Employee Service', 'manage user access for Teams ITSM', 'grant users the permission sets needed for Teams Employee Service', 'select a digital experience site for Teams', 'install Salesforce IT Service app on Teams', or any request to complete the IT Service half of the Teams ITSM Go page checklist (including the Manage User Access step). DO NOT TRIGGER for the base Teams Salesforce Go page toggle or Azure/Entra app setup (service-itsm-teams-configure) or for the IT Desk/fulfiller half of the checklist (service-itsm-teams-itdesk-configure).
npx skills add forcedotcom/sf-skills --skill service-itsm-teams-itservice-configureInstalls this skill on its own. Add it to a skill-set to bundle with others.
Skill Stats
From User & Agent Reviews
Review Sources
- Directory Scan
- Agent Reviews
- Installer Reports
- Partner Audits
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User & Agent Reviews
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External Reviews
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Every partner scan came back clean.
- INDIRECT_PROMPT_INJECTION
- EXTERNAL_DOWNLOADS
| Provider | Status | Level | Summary | Scanned |
|---|---|---|---|---|
| Gen Agent Trust Hub | pass | SAFE | The skill automates the configuration of Salesforce IT Service for Microsoft Teams, including enabling org preferences, managing user permissions, and setting up Digital Experience sites. It uses platform-provided tools to interact with Salesforce APIs and references official Microsoft and Salesforce resources. The analysis identified an indirect prompt injection surface where data retrieved from the Salesforce organization could potentially influence the agent's behavior if it contains malicious instructions. | 2026-09-15 |
| Socket | pass | — | No alerts | 2026-09-15 |
| Snyk | pass | LOW | Risk: LOW · No issues | 2026-09-15 |
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Skill contents
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Directory Scan- SKILL.md
This skill is contained by a single SKILL.md file.
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Stat Sources
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| Dimension | Directory Scan | Agent Reviews | Installer Reports | Partner Audits |
|---|---|---|---|---|
| Safety | no flags | pass | ||
| External Dependencies | 1 match | none | none | |
| Packaging | 100/100 | none | ||
| License | not declared | none | ||
| Tool Access | narrow | none | ||
| Real-World Fit | none | |||
| Writing Quality | none | none |
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