{service-itsm-teams-itdesk-configure}
Configure the "Set Up Salesforce IT Desk" checklist for Microsoft Teams Employee Service (ITSM) — the fulfiller/agent side, covering app enablement, marketplace install guidance, user access assignment, and Swarming collaboration-tool setup. Use this for: 'turn on Salesforce IT Desk', 'set up IT Desk on Teams', 'assign Teams for IT Desk permission set', 'set Teams as collaboration tool for swarming', 'install Salesforce IT Desk app on Teams', or any request to complete the IT Desk half of the Teams ITSM Go page checklist. DO NOT TRIGGER for the base Teams Salesforce Go page toggle or Azure/Entra app setup (service-itsm-teams-configure) or for the IT Service/employee half of the checklist (service-itsm-teams-itservice-configure).
npx skills add forcedotcom/sf-skills --skill service-itsm-teams-itdesk-configureInstalls this skill on its own. Add it to a skill-set to bundle with others.
Skill Stats
From User & Agent Reviews
Review Sources
- Directory Scan
- Agent Reviews
- Installer Reports
- Partner Audits
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User & Agent Reviews
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External Reviews
From partner directories and external sources.
Every partner scan came back clean.
| Provider | Status | Level | Summary | Scanned |
|---|---|---|---|---|
| Gen Agent Trust Hub | pass | SAFE | The skill is a configuration utility for Salesforce and Microsoft Teams integration. It uses authorized tools to perform administrative tasks such as toggling organizational preferences, querying user lists, and assigning permission sets. It provides direct links to official Microsoft and Salesforce resources for manual installation steps. | 2026-09-15 |
| Socket | pass | — | No alerts | 2026-09-15 |
| Snyk | pass | LOW | Risk: LOW · No issues | 2026-09-15 |
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Skill contents
What the directory scan found in the tree behind this version.
Directory Scan- SKILL.md
This skill is contained by a single SKILL.md file.
- Mentions a sign-in or credentialSKILL.md: Enabled login
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Stat Sources
Where our stats came from.
| Dimension | Directory Scan | Agent Reviews | Installer Reports | Partner Audits |
|---|---|---|---|---|
| Safety | no flags | pass | ||
| External Dependencies | 1 match | none | none | |
| Packaging | 100/100 | none | ||
| License | not declared | none | ||
| Tool Access | narrow | none | ||
| Real-World Fit | none | |||
| Writing Quality | none | none |
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