{service-itsm-teams-configure}
Enable Microsoft Teams for Employee Service (ITSM) in Salesforce — the Salesforce Go feature service-cloud-itsm-teams-integration gating Teams-based IT Desk and IT Service collaboration. Use this for: 'enable Teams for employee service', 'turn on ITSM Teams integration', 'enable Microsoft Teams for IT Service', 'set up Salesforce IT Desk Teams app', 'enable ITSMTeamsEnabled', 'why can't I enable the Teams org preference', or any request to enable/verify this Salesforce Go feature. DO NOT TRIGGER for configuring the TeamsNotifications notification-channel preference or for enabling the Swarming feature itself (service-itsm-swarming-configure).
npx skills add forcedotcom/sf-skills --skill service-itsm-teams-configureInstalls this skill on its own. Add it to a skill-set to bundle with others.
Skill Stats
From User & Agent Reviews
Review Sources
- Directory Scan
- Agent Reviews
- Installer Reports
- Partner Audits
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User & Agent Reviews
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External Reviews
From partner directories and external sources.
At least one partner scan raised something.
| Provider | Status | Level | Summary | Scanned |
|---|---|---|---|---|
| Gen Agent Trust Hub | pass | SAFE | This skill is safe to use. It automates the configuration of the Microsoft Teams integration for Salesforce Employee Service (ITSM) using official tools, following security best practices for handling sensitive credentials. | 2026-09-15 |
| Socket | warn | — | 1 alert: gptAnomaly | 2026-09-15 |
| Snyk | pass | LOW | Risk: LOW · No issues | 2026-09-15 |
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Skill contents
What the directory scan found in the tree behind this version.
Directory Scan- SKILL.md
- references/azure-credential-population.md
- references/gotchas.md
This skill contains more than just a SKILL.md file. It likely requires these additional resources.
- Mentions a sign-in or credentialSKILL.md: the Auth
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Stat Sources
Where our stats came from.
| Dimension | Directory Scan | Agent Reviews | Installer Reports | Partner Audits |
|---|---|---|---|---|
| Safety | no flags | warn | ||
| External Dependencies | 1 match | none | none | |
| Packaging | 70/100 | none | ||
| License | not declared | none | ||
| Tool Access | narrow | none | ||
| Real-World Fit | none | |||
| Writing Quality | none | none |
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