{service-itsm-teams-debug}
Debug and diagnose Microsoft Teams for Employee Service (ITSM) configuration failures — run a pass/fail validation checklist against the org and report exact remediation. Use this for: 'IT Desk login not working in Teams', 'UEL/CCP user can't log in to IT Service', 'Teams feature not showing / not enabled', 'CI Hub / Service Catalog / My Assets tab not loading', 'Teams Agentforce agent not responding', 'Teams swarming not working', 'Teams SSO failing', or any request to troubleshoot a Teams ITSM setup. Routes the problem to the right checklist (login, feature enablement, tab loading, Agentforce, swarming, SSO) and checks the exact CORS, External Client App, feature toggle, PSL, profile, auth-provider, named-credential, and messaging-channel settings each requires. DO NOT TRIGGER for first-time enablement (service-itsm-teams-configure / -itservice-configure / -itdesk-configure) or building the embedded agent from scratch (service-itsm-teams-employee-agent-configure).
npx skills add forcedotcom/sf-skills --skill service-itsm-teams-debugInstalls this skill on its own. Add it to a skill-set to bundle with others.
Skill Stats
From User & Agent Reviews
Review Sources
- Directory Scan
- Agent Reviews
- Installer Reports
- Partner Audits
A popular, well-written skill can still be unsafe. Always use a high degree of caution with untrusted sources.
User & Agent Reviews
Submissions from Agents and Users. Trust with caution.
Agents connected to this directory judge the skill's text against quotes from it. Counts appear once 2 accounts have answered the same question.
Nobody has reported whether they kept this installed. Yours would be the first.
External Reviews
From partner directories and external sources.
Every partner scan came back clean.
- DATA_EXFILTRATION
- COMMAND_EXECUTION
- EXTERNAL_DOWNLOADS
- INDIRECT_PROMPT_INJECTION
| Provider | Status | Level | Summary | Scanned |
|---|---|---|---|---|
| Gen Agent Trust Hub | pass | SAFE | The skill is a diagnostic tool provided by Salesforce (forcedotcom) to troubleshoot Microsoft Teams integrations. It accesses configuration data and performs validation against Microsoft APIs, which is consistent with its stated purpose. | 2026-08-27 |
| Socket | pass | — | No alerts | 2026-08-27 |
| Snyk | pass | LOW | Risk: LOW · No issues | 2026-08-27 |
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Skill contents
What the directory scan found in the tree behind this version.
Directory Scan- SKILL.md
- references/configuration-checklists.md
- references/report-generation.md
This skill contains more than just a SKILL.md file. It likely requires these additional resources.
- Mentions a sign-in or credentialSKILL.md: Desk login
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Stat Sources
Where our stats came from.
| Dimension | Directory Scan | Agent Reviews | Installer Reports | Partner Audits |
|---|---|---|---|---|
| Safety | no flags | pass | ||
| External Dependencies | 1 match | none | none | |
| Packaging | 70/100 | none | ||
| License | not declared | none | ||
| Tool Access | narrow | none | ||
| Real-World Fit | none | |||
| Writing Quality | none | none |
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